FAQ
- General Questions
- What payment methods do you accept?
We accept credit cards (Visa, Mastercard), PayPal, Klarna
- Can I check out as a guest, or do I need to create an account?
You can check out as a guest or create an account to track your orders more easily.
2. Shipping & Delivery
- How long does shipping take?
We ship within 3 days and shipping is usaully done be DHL. The transportation time ist 10-15 days
- Do you offer free shipping?
Yes, we offer free shipping from 2 shirts
- Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped.
2.Returns & Exchanges
- What is your return policy?
You can return items within 14 days of receipt, as long as they are unworn and in their original packaging.
- How can I request a return or exchange?
Contact our customer service at support@goalgear.org to arrange a return.
3.Product Questions
- Are the jerseys original or replicas?
We offer high-quality 1:1 replicas that closely resemble the originals in design and quality.
- What sizes do you offer?
We carry jerseys in sizes S to XXL. You can find a detailed size chart on our website.
4.Discounts & Offers
- Do you offer discounts for loyal customers?
Yes, we offer exclusive discounts and deals for our loyal customers. Sign up for our newsletter to stay updated.
- Customer Service & Support
You can reach us via email at support@goalgear.com or through the Chatbot on our website.
- How do you protect my personal data?
We take data protection seriously and use SSL encryption to secure your data. For more information, please refer to our privacy policy
- Do you have jerseys for kids?
Yes, we carry jerseys in kids' sizes. Check out our "Kids" category for more details